Privacy Policy

Privacy Policy

Last updated: October 19, 2026

LOOPVERRA (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how personal information is handled in connection with our online store, purchases, and customer support. In this Policy, LOOPVERRA refers to the operator of this store.

The information involved depends on how you interact with us and which store features, payment methods, and other services you use. This Policy does not replace any separate consent or privacy choice required by law.

1. Information We Collect

Depending on your interaction with our store, personal information may include:

• Contact and delivery information: your name, email address, telephone number, and billing or shipping address.

• Order and transaction information: items selected or purchased, order numbers, payment method, payment status, transaction references, and return or refund records.

• Account information: account identifiers, authentication information, and saved preferences, if you create an account.

• Technical and usage information: IP address, device and browser details, cookie or similar identifiers, pages viewed, referral information, shopping activity, and approximate location derived from an IP address where available.

• Information you choose to provide: customer service messages, photographs submitted to explain a product issue, reviews, and other communications.

Information may come directly from you, from your use of the store, or from providers involved in payments, deliveries, website operation, analytics, or advertising, where those services are used.

Please do not send passwords, complete payment card details, or unrelated sensitive information by email.

2. How We Use Information

We use personal information, as applicable, to:

• Process orders, payments, deliveries, returns, and refunds.

• Provide order updates and respond to customer service requests.

• Operate accounts, shopping carts, checkout, and other store features.

• Maintain records, meet legal obligations, and resolve disputes.

• Detect fraud, protect accounts, and investigate security issues.

• Understand website performance and improve our products and services.

• Send promotional communications or measure advertising, where permitted and with consent where required.

If information is necessary to complete an order or provide support, choosing not to provide it may prevent us from completing that service.

3. How Information Is Disclosed

We may disclose relevant personal information to the following categories of recipients for the purposes described in this Policy:

• Store platform, hosting, and technical service providers.

• Payment processors and fraud prevention services.

• Shipping carriers and order fulfillment providers.

• Customer support, communications, and business administration providers.

• Analytics and advertising providers, where these tools are used and subject to applicable privacy choices.

• Professional advisers, public authorities, or other recipients where disclosure is legally required or necessary to protect lawful rights.

• Parties involved in a business transfer, where permitted by law and subject to appropriate protections.

Service providers should handle information according to their role, applicable agreements, and legal obligations. Some providers, including certain payment services, may also process information under their own privacy notices.

4. Payment Information

Checkout and payment processing may involve our store platform and external payment providers. Payment credentials are handled according to the selected payment service and checkout integration.

We receive order and transaction information needed to confirm purchases, arrange fulfillment, manage refunds, and address payment issues. The payment information available to us depends on the payment method and integration used.

Please review the privacy information provided by your selected payment service when completing checkout.

5. Cookies, Analytics, and Advertising

Our store and its service providers may use cookies, pixels, local storage, and similar technologies to support shopping functions, remember preferences, understand traffic, and measure marketing performance.

Where advertising integrations are enabled, they may involve disclosure of device identifiers, IP addresses, contact identifiers, and browsing or shopping activity to advertising providers. Some disclosures may qualify as a “sale,” “sharing,” or processing for targeted advertising under certain privacy laws, even when no money is exchanged.

You can manage cookies through your browser and use any cookie or privacy controls displayed on our website. Blocking some technologies may affect shopping features. Where legally required, optional tracking will depend on your consent.

To request an advertising or sale/sharing opt-out, email [email protected] with the subject “Privacy Opt-Out.” Qualifying opt-out preference signals, including Global Privacy Control, will be handled as required by applicable law.

6. Marketing Choices

If you receive promotional emails, you can unsubscribe using the instructions in the message or by contacting [email protected].

Unsubscribing from promotional messages does not stop essential communications about purchases, deliveries, returns, security, or a request you submitted.

Where processing relies on consent, you may withdraw that consent. Withdrawal does not affect processing that was lawful before consent was withdrawn.

7. Privacy Rights and Requests

Depending on your location and which laws apply to our store, you may have rights to access or obtain a copy of your information, request correction or deletion, restrict certain uses of sensitive information, or opt out of sale, sharing, or targeted advertising.

Send requests to [email protected] with the subject “Privacy Request.” We may verify identity for access, correction, or deletion requests and request authorization from an agent acting for you. We respond within applicable legal deadlines, explain any lawful refusal, and accept appeals at the same email address where an appeal right applies.

We will not unlawfully discriminate against you for exercising privacy rights. You may also contact the relevant privacy regulator. These rights may have exceptions, including information needed for transactions, legal records, or security.

8. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Policy, unless a longer period is required or permitted by law.

Retention depends on the type of information, the duration of our relationship, order and return requirements, security needs, and applicable accounting, tax, or legal obligations.

When information is no longer needed, we take appropriate steps to delete or de-identify it, subject to lawful retention requirements and the handling of backup records.

9. Information Security

We take reasonable steps designed to protect personal information against unauthorized access, loss, misuse, or disclosure, taking account of the nature of the information and associated risks.

No website, transmission, or storage system can guarantee complete security. Contact us promptly if you believe information associated with our store has been compromised.

10. International Processing

Our store may rely on providers operating in countries other than where you live. Personal information may therefore be stored or processed across borders, where privacy laws may differ.

Where applicable law requires safeguards for an international transfer, we will use the safeguards required by that law. Contact us if you have questions about international processing.

11. Children’s Privacy

Our store is intended for general shopping and is not directed to children under 13. We do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, contact [email protected]. We will investigate and take appropriate steps, including deletion where required.

12. Public Content and External Websites

Information you choose to submit for public display, such as a published review, may be visible to others. Avoid including private information in public submissions.

External websites and services have their own privacy practices. Review their notices before providing information. Their involvement does not remove our responsibilities for our own handling of personal information.

13. Changes to This Policy

We may update this Privacy Policy to reflect changes in store operations or legal requirements. The revised date will appear at the top of this page.

We will provide additional notice or obtain consent for material changes where required by applicable law.

14. Contact Us

For privacy questions, requests, or complaints, please contact:

Store name: LOOPVERRA
Email: [email protected]